Frequently Asked Questions

What are your call out fees?

We do not charge a call out fee for any of our services. In fact, we are so confident in our abilities that we have a no fix no fee policy.

Where are you based? Can we come to you?

As a mobile service, we do not have a base of operations. This enables us to keep our costs low due to our lower overheads.

Do you serve businesses?

Absolutely! We have a wide portfolio of domestic and commercial customers.

Do you offer a same day service?

We aim to fix all of your issues on site. Occasionally, we may need to take your computer with us for further repairs, but we will keep you updated on our developments.

What can’t you help us with?

We can help with most of your IT requirements. Call us on 0151 641 0711 to see what we can do for you.

What are your credentials?

We are Microsoft Certified Desktop Support Technicians (MCDST), which ensures that we have the skills to help with all of your IT needs.